Bije live's Privacy Policy — Your data is safe with us

Bije live (bijelive.ws) takes your privacy seriously. This Privacy Policy ("Policy") explains what information we collect when you use bije live's website, app, or services — and how we use, store, and protect it.

This policy is part of our Terms & Conditionsis an integral part of. By using any bije live service, you agree to this Privacy Policy.

This policy is aligned with Bangladesh and international data protection laws — particularly the principles of GDPR. Feel free to contact us at any time if you have questions.

Bije live collects your information in several ways. Here's a detailed breakdown:

a) Information provided at registration:

• Full Name, Date of Birth & Gender
• Email address and mobile number
• Permanent address and country
• Username and password (stored in encrypted form)

b) During KYC verification:

• Copy of National ID (NID), passport, or driving license
• Selfie or photo (for identity verification)
• Utility bill or bank statement for proof of address

c) Financial transaction data:

• Deposit & Withdrawal History
• Payment method details (mobile banking number, last four digits of card)
• Transaction Date & Amount

d) Automatically collected data:

• IP address and device type
• Browser & Operating System Information
• Login Times & Page Visit History
• Cookies and session data

Bije live uses your information for the following purposes:

• Service Delivery: Managing accounts, accepting bets, processing payments, and announcing results.
• Identity verification: Fraud prevention, Anti-Money Laundering (AML) compliance, and age verification.
• Customer Support: Resolving your complaints, questions, and issues.
• Security: Detecting and preventing unusual activity on your account.
• Improvement: Analyzing user behavior to improve the platform experience.
• Contact: Sending important updates, promotions, and offers (with your consent).
• Legal Obligations: Meeting regulatory requirements and fulfilling legal obligations.

Bije live never sells or rents your personal data. However, information may be shared with specific third parties in the limited circumstances outlined below:

• Payment providers: bKash, Nagad, Rocket, bank, or crypto gateway — only the data necessary to process your transaction is shared.
• KYC Partner: Identity verification service provider — for regulatory compliance.
• IT Service Provider: Hosting and cloud service provider — under strict confidentiality agreements.
• Legal authorities: Only the minimum necessary information is disclosed when required by a lawful government or court order.
• Anti-Fraud System: Industry-standard fraud detection and prevention services.

Bije live uses cookies and similar technologies on its website. Cookies are small data files stored in your browser.

Types of cookies we use:

• Essential Cookies: Required to maintain your login session and ensure platform security. These cannot be disabled.
• Functional Cookies: To remember your language preference and settings.
• Analytics cookies: To understand how the site is used — which pages are visited most, how long users stay, and so on.
• Marketing Cookies: To show relevant promotions and offers (with your consent).

You can disable non-essential cookies at any time through your browser settings. Please note that doing so may limit certain features on the site.

Bije live follows the highest industry standards to protect your data. Our security measures include:

• 256-bit SSL/TLS encryption: All data transmissions are fully encrypted.
• Encrypted database: Data stored on our servers is kept in encrypted format.
• Two-Factor Authentication (2FA): An additional layer of security for account access.
• Regular Security Audits: Penetration testing and vulnerability scanning.
• Access controls: Only authorized personnel can access specific data.
• Firewall & DDoS Protection: To prevent unauthorized access and cyberattacks.

Bije live retains your information only for as long as necessary. The general rule is:

• All data is retained for as long as your account remains active.
• Even after account closure, certain data may be retained for up to 5 years to meet legal compliance requirements.
• Financial transaction records must be retained for a specified period in accordance with Anti-Money Laundering laws.
• Once you withdraw your marketing consent, your information is immediately removed from all marketing activities.

Once the retention period expires, your information is securely and permanently deleted.

As a bije live user, you have the following rights over your personal data:

Bije live strictly does not provide services to anyone under the age of 18. We do not knowingly collect or store personal information from minors.

• Age is verified at registration, and age confirmation is mandatory as part of the KYC process.
• If a minor's account is identified, it will be immediately closed and all associated data will be deleted.
• If a parent or guardian identifies an account registered in their child's name, they can notify us and we will take immediate action.

To learn more about responsible gaming, visit our Responsible Gaming View the page.

Bije live reserves the right to update this Privacy Policy as needed. When changes are made, we will:

• We will update the "Last Updated" date at the top of this page.
• For significant changes, a notice will be sent to your registered email address.
• You will be notified of any changes upon logging into the platform.

Continued use of our services after any policy changes will be considered your acceptance of the updated terms. We recommend checking this page regularly.

For any questions, comments, or requests regarding this Privacy Policy or your personal data, please contact us:

Your privacy is our top priority. Your data is safe at bije live — that is our promise.